On March 16, as France announced its COVID-19 lockdown, the C.O.Q. Hotel in Paris closed its doors. Thing is, not every hotel is meant to be closed. A city hotel like C.O.Q. is meant to welcome guests day and night through the workweek, weekends, and holidays. There was no precedent. “We aren’t supposed to cut off the water or electricity,” explained manager Florian Bitker. “We don’t even have a secure front door.”
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